WITHDRAWAL POLICY
Right of withdrawal
The CUSTOMER has the right to withdraw, without giving any reason, by returning the PRODUCT to the SELLER.
To this end, the PRODUCT must be returned without undue delay and no later than fourteen (14) days after withdrawal decision has been communicated, unless the SELLER proposes to himself to collect the PRODUCT.
Term of withdrawal
In accordance with article 52, paragraph 2 of the Italian Consumer Code, the withdrawal period ends at the expiration of fourteen (14) days starting from the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.
In the event that the CUSTOMER has ordered multiple PRODUCTS through a single order which give rise to several DELIVERIES (or in the case of an order of a single PRODUCT delivered in different lots), the withdrawal deadline expires fourteen (14) days after the day in which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.
Notification of the right of withdrawal
To exercise his right of withdrawal and in accordance with Article 54 of the Italian Consumer Code, the CUSTOMER must notify his decision of withdrawal through an explicit declaration (for example, a letter sent by post or e-mail):
Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia or admin@miningpoolitalia.com.
The CUSTOMER can also us the form below:
WITHDRAWAL FORM
For the attention of (SELLER name)
SELLER e-mail address:
I hereby inform you of my withdrawal from the contract for the sale of the PRODUCT indicated below:
PRODUCT code
Invoice number:
Order number:
– Date ordered [________________]/date received [________________]
– Payment method used:
– Name of the CUSTOMER and possibly the beneficiary of the order:
– CUSTOMER address:
– DELIVERY address:
– Signature of the CUSTOMER (except in case of transmission by e-mail)
– Date
In order to comply with the withdrawal deadline, the CUSTOMER must transmit his communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal deadline.
Effects of withdrawal
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse the entire sum paid including delivery costs (with the exception of any additional costs resulting from the choice by the CUSTOMER of a delivery method different from the delivery method standard proposed by the SELLER), without undue delay and in any case within fourteen (14) days from the day on which the SELLER has been informed of the CUSTOMER’s withdrawal. (Article 56 of the Italian Consumer Code).
The SELLER will proceed to reimbursement using the same payment method used by the CUSTOMER for the initial transaction, except of cryptocurrency payments. In case of a refund the funds are credited back to CUSTOMERS through PayPal, credit card or any other payment that the SELLER chooses. In any case, the reimbursement will not entail any cost for the CUSTOMER.
The SELLER is not required to reimburse the additional costs if the CUSTOMER has expressly opted for a more expensive delivery method that the standard delivery method proposed by the SELLER.
The SELLER can suspend the reimbursement until the moment he has received the good or, if earlier, until the moment the CUSTOMER proves to have returned the asset.
Return method
The CUSTOMER must return the goods to Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia, without undue delay and in any case within fourteen (14) days from the date on which he communicates his decision to withdraw from the contract.
The deadline is considered respected if the CUSTOMER returns the goods before the expiry of the period of fourteen (14) days.
Condition of the returned good
The PRODUCT must be returned according to the instructions of the SELLER, and in particular must include all the accessories supplied.
The CUSTOMER is only responsible for the diminution of the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CUSTOMER has the possibility to test the PRODUCT, but his / her responsibility can be called into question if he implements different types of manipulations.
Exclusions of the right of withdrawal
The right of withdrawal is excluded in the following cases:
The supply of goods or services whose price depends on the fluctuation in the financial market
The supply of tailor-made or clearly personalized goods
The supply of goods that, by their nature, are likely to deteriorate or expire rapidly
Provision of audio and video recordings or sealed computer software that have been opened after delivery
Newspapers, periodicals and magazines (with the exception of subscription contracts)
Provision of accommodation for non-residential purposes, transport of goods, car rental services, catering services or services relating to leisure activities where the contract provides for a specific date or period of performance
The supply of goods that by their nature are inseparably mixed with other goods
The supply of sealed goods that are not suitable to be returned for hygienic reasons and related to health protection and have been opened by the CUSTOMER after DELIVERY
The supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract of sale, whose DELIVERY can take place only after the expiration of 30 days and whose actual value depends on fluctuations on the market that cannot be controlled by the SELLER
The provision of digital content though non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in that case he would lose the right of withdrawal
Contracts concluded at a public auction
If the returned goods are without original packaging, if the PRODUCT is damaged, scratched or used, if the PRODUCT results with missing parts (e.g. Operating instructions, power cables, etc.) and therefore the PRODUCT cannot be sold