Legal notice and Sales Conditions

These General conditions of sale (hereinafter the “TERMS AND CONDITIONS”) apply to all purchases made by an individual (hereinafter the “CUSTOMER”) on the website www.miningpoolitalia.com (hereinafter the “WEBSITE”) property of Mining Pool Italia di Fabio Rotundo, individual company registered in the commercial register of Companies Catanzaro with number CZ-206618, with registered office in Via Carlo V 207, 88100 – Catanzaro, Italia, e-mail : fabio.rotundo@miningpoolitalia.com (hereinafter the “SELLER”).

ARTICLE 1. DEFINITIONS

The terms used in these TERMS AND CONDITIONS have the following meanings:

“CUSTOMER” : is the contractual partner of the SELLER, acting as a consumer as defined by Italian law and jurisprudence, or “natural person acting for purposes unrelated to business, commercial, craft or professional activity carried out”.

“DELIVERY” : is the delivery address of the PRODUCTS communicated by the CUSTOMER at the time of the order.

“PRODUCTS” : all products available and offered on the WEBSITE.

“TERRITORY” : means Italy and EU countries.

ARTICLE 2. OBJECT

These TERMS AND CONDITIONS govern the sale of PRODUCTS by the SELLER to its CUSTOMERS. The CUSTOMER is clearly informed and recognizes that the WEBSITE is aimed to consumers and that professional operators must contact the sales office of the SELLER in order to benefit from separate contractual conditions.

ARTICLE 3. ACCEPTANCE OF CONDITIONS

The CUSTOMER undertakes to carefully read these TERMS AND CONDITIONS and to accept them before proceeding with the payment of a PRODUCT order transmitted on the WEBSITE.

These TERMS AND CONDITIONS are recalled at the bottom of each page of the WEBSITE through a link and must be consulted before the transmission of the order. The CUSTOMER is invited to carefully read, download and print the TERMS AND CONDITIONS, and to keep a copy.

The SELLER advises the CUSTOMER to read the TERMS AND CONDITIONS for each new order, applying the most recent version of these CONDITIONS to each new order of PRODUCTS.

By clicking on the first button to transmit the order and then on the second button to confirm this order, the CUSTOMER acknowledges having read, understood and accepted the TERMS AND CONDITIONS without limitation or reservation.

ARTICLE 4. PURCHASE OF PRODUCTS ON THE WEBSITE

In order to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have legal capacity or, if he has not reached the age of majority, must be able to prove the consent of hi legal representatives.

The CUSTOMER will be invited to provide information that allows his identification by filling out the form available on the WEBSITE. The sign (*) indicates the fields that must be filled out compulsorily in order to treat the CUSTOMER’s order by the SELLER. The CUSTOMER can check the status of his order on the WEBSITE. The DELIVERY check, if necessary, can be performed using online tracking tools of some carriers. The CUSTOMER can also contact the sales office of the SELLER at any time, writing an e-mail to admin@miningpoolitalia.com, to obtain information on the status of his order.

The information that the CUSTOMER provides to the SELLER on the occasion of an order must be complete, accurate and updated. The SELLER reserves the right to ask the CUSTOMER to confirm, by all appropriate means, his identity, his eligibility and the information provided.

ARTICLE 5. ORDERS

Article 5.1. Product features

The SELLER undertakes to present the essential characteristics of the PRODUCTS (on the information sheets available on the WEBSITE) and the mandatory information that the CUSTOMER must receive pursuant to the applicable law.

The CUSTOMER agrees to read this information carefully before transmitting an order on the WEBSITE.

Unless expressly stated otherwise on the WEBSITE, all the PRODUCTS sold by the SELLER are new and comply with current European legislation and applicable regulations in Italy.

Article 5.2. Ordering procedure

The orders of PRODUCTS are transmitted directly on the WEBSITE. To place an order, the CUSTOMER must follow the procedure described below (note, however, that the various steps of the procedure may differ slightly based on the initial page of the CUSTOMER).

5.2.1. Selection of PRODUCTS and purchase options

The CUSTOMER must select the PRODUCT(s) of his choice by clicking on the PRODUCT(s) in question and select the desired characteristics and quantities. After the PRODUCT(s) has been selected, it is placed in the CUSTOMER cart. Later the CUSTOMER can add to the cart all the PRODUCTS he wants.

5.2.2. Orders

Once the PRODUCTS have been selected and added to the cart, the CUSTOMER must click on the cart and check that the contents of the order are correct. If you have not already done the registration, then the CUSTOMER will be invited to identify or register.

Once the CUSTOMER has validated the contents of the cart and has been identified/registered, an automatically filled online form will appear, summarizing the price, applicable taxes and delivery costs.

The CUSTOMER is invited to check the contents of the order (including the amount, the characteristics and the codes of the PRODUCTS ordered, the billing address, the payment method and the price), before validating the order.

Afterwards the CUSTOMER can proceed to the payment of the PRODUCTS following the instructions that appear on the WEBSITE and provide all the necessary information for the billing and DELIVERY of the PRODUCTS. For the PRODUCTS for which options are available, these specific codes appear when the correct options have been selected. The orders transmitted must include all the information necessary for their correct processing.

5.2.3. Order Confirmation

Once the procedure described above has been completed, a page is displayed on the WEBSITE to confirm receipt of the CUSTOMER’s order. A copy of the confirmation of receipt and order is automatically sent to the CUSTOMER’s by e-mail, provided that the e-mail address provided in the registration form is correct.

The SELLER will not send confirmation of the order by post or fax.

5.2.4. Billing

During the ordering process, the CUSTOMER must enter the necessary information for the billing (the sign (*) indicates the fields that must be filled compulsorily because the CUSTOMER’s order is treated by the SELLER).

The CUSTOMER must clearly indicate all the information related to the DELIVERY, in particular the exact DELIVERY address, and any possible access code to the DELIVERY address.

The CUSTOMER must also specify the method of payment chosen.

Neither the order form that the CUSTOMER creates online nor the confirmation of receipt of the order that the SELLER sends to the CUSTOMER by e-mail constitute an invoice. Whatever the method of ordering or payment used, the CUSTOMER will receive the original invoice at the DELIVERY of the PRODUCTS, inside the package.

Article 5.3. Order’s date

The order date is the date on which the SELLER confirms receipt of the online order. The terms indicated on the WEBSITE will only run from that date.

Article 5.4. Price

For all PRODUCTS, the CUSTOMER will find on the WEBSITE the prices shown in Euro including taxes, and the relative delivery costs applicable (based on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or selected transport).

In particular, prices include value added tax (VAT) at the rate in force on the date of the order. Any variation in the applicable rate may affect the price of the PRODUCTS from the date of entry into force of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

The prices of the SELLER’s suppliers are subject to change. As a result, the prices shown on the WEBSITE may vary at any time. They can also be modified in case of offers or special sales.

The prices shown are valid except for obvious errors. The applicable price is the one indicated on the WEBSITE on the date the order is placed by the CUSTOMER.

Article 5.5. Availability of PRODUCTS

The SELLER undertakes to deliver the PRODUCT within the deadline date specified to the CUSTOMER, unless the parties have agreed otherwise.

In principle, the unavailability of a PRODUCT is indicated on the page of the PRODUCT in question. CUSTOMERS can also be informed by the SELLER of the reassortment of a PRODUCT.

In any case, if the unavailability was not indicated at the time of the order, the SELLER undertakes to promptly inform the CUSTOMER if the product is not available.

If a PRODUCT is not available, the SELLER can propose, if the parties agree, an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER.

If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will get a refund of all sums paid for PRODUCTS not available within thirty (30) days from payment.

ARTICLE 6. RIGHT OF WITHDRAWAL

The modalities of the right of withdrawal are specified in the “Withdrawal Policy”, available in Annex 1 to these TERMS AND CONDITIONS and are accessible at the bottom of each page on the WEBSITE through a hyperlink.

ARTICLE 7. PAYMENT

Article 7.1. Payment method

The CUSTOMER can pay for its PRODUCTS online on the WEBSITE according to the methods proposed by the SELLER.

The CUSTOMER guarantees to the SELLER that he has all the necessary authorizations to use the chosen payment method.

The SELLER will take all necessary measures to ensure the security and confidentiality of data transmitted online in the context of online payment on the WEBSITE.

It is specified that all the related payment information provided on the WEBSITE are transmitted to the bank website and are not dealt with on the WEBSITE.

Article 7.2. Date of payment

In case of a single payment made by Credit Card, the CUSTOMER’s account will be debited when the order is placed for the PRODUCTS on the WEBSITE.

In case of partial DELIVERY, the total amount will be charged to the CUSTOMER’s account as soon as possible when the first package is shipped. If the CUSTOMER decides to cancel the order of unavailable PRODUCTS, the refund will be made according to the latest paragraph of article 5.5 of these TERMS AND CONDITIONS.

Article 7.3. Delay or denial of payment

If the bank refuses to charge a card or other method of payment, the CUSTOMER must contact the SELLER’s Customer Service to pay for the order by another valid method of payment.

If for any reason, opposition, rejection or other, the transmission of the amount owed by the CUSTOMER proves impossible, the order will be cancelled and the sale will be automatically terminated.

ARTICLE 8. TEST AND STORAGE

Each contract with the CUSTOMER will be archived by the SELLER in the section “My WEBSITE account” and is accessible via a hyperlink.

The SELLER agrees to store this information in order to ensure the traceability of the transactions and produce a copy of the contract, at the request of the CUSTOMER.

In the event of a dispute, the SELLER will have the opportunity to demonstrate that its electronic tracking system is reliable and guarantees the integrity of the transaction.

ARTICLE 9. PROPERTY TRANSFER

The delivered PRODUCTS are property of the SELLER until full payment of the CUSTOMER.

The above provisions do not preclude the transfer to the CUSTOMER, upon receipt by the latter or a third party designated by him, other than the carrier, of the risks of loss or damage to the PRODUCTS that are subject to the retention of title and risks of damage that they can cause.

ARTICLE 10. DELIVERY

The DELIVERY method of the PRODUCTS are prescribed in the “Delivery Policy” shown in Annex 2 of the TERMS AND CONDITIONS and are accessible at the bottom of each page of the WEBSITE through a hyperlink.

ARTICLE 11. PACKAGING

The PRODUCTS will be packaged in compliance with the transport in force to guarantee the maximum protection of the PRODUCTS during the DELIVERY.

CUSTOMERS undertake to respect the same standards when making a return of PRODUCTS under the conditions set out in Annex 1 – Withdrawal Policy.

ARTICLE 12. LEGAL WARRANTY

Apart from the commercial warranties that the SELLER could offer for some PRODUCTS, each CUSTOMER benefits from “legal” warranties for all the PRODUCTS, which are detailed in detail below, in accordance with Article 49 of the Italian Consumer Code.
The SELLER is exclusively a trader of products manufactured by third parties, therefore, the warranty relating to the good functioning of the products delivered by the SELLER is limited to that granted by the manufacturer.
The SELLER does not guarantee that the PRODUCTS and Services are suitable for a specific purpose.
All images of the WEBSITE are symbolic photos, which can differ in colour, form and content from the delivered PRODUCT.

Article 12.1. Compliance with the contract – Article 129 of the Italian Consumer Code :

1. The SELLER has the obligation to deliver goods that comply with the sales contract to the consumer.
2. It is assumed that consumer goods comply with the contract if, where relevant, the following circumstances exist:
a) are fit for the use to which goods of the same type are normally used;
b) comply with the description given by the SELLER and possess the qualities of the good that the SELLER has presented to the consumer as a sample or model;
c) present the usual quality and performance of a good of the same type which the consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public statements on the specific characteristics of the goods made by the SELLER, producer or his agent or representative, in particular in advertising or on labelling;
d) they are also suitable for the particular use intended by the consumer and which has been brought to the knowledge of the SELLER at the time of conclusion of the contract and that the SELLER has accepted also for conclusive facts.

The SELLER is responsible for compliance defects existing at the time of delivery and for compliance defects resulting from packaging, assembly instructions or installation when it is placed against him or has been carried out under his responsibility.

The SELLER is responsible when the lack of conformity occurs within the terms of 24 months from the date of delivery of the PRODUCT, even if at that date the defect was not immediately verifiable. To make it valid, the CUSTOMER must inform the SELLER of the defect within 2 months of discovery. The action resulting from a defect of conformity is prescribed within the terms of 26 months from the delivery of the PRODUCT (Article 132 of the Italian Consumer Code).

Unless proved otherwise, it is presumed that the conformity defects that occur within the first 6 months from the date of the delivery of the PRODUCT already existed on that date, unless this hypothesis is incompatible with the nature of the goods or with the nature of the defect of compliance.

The CUSTOMER must keep the purchase receipt of the PRODUCT, as well as the documents confirming the shipment and delivery of the PRODUCT.

In case of conformity defect, the CUSTOMER can ask, without charge, the replacement or repair of the PRODUCT, at its discretion, unless there is an evident disproportion between the cost of the CUSTOMER’s choice and the other viable option, taking into account of the value of the PRODUCT or the seriousness of the defect.

In the event that a replacement or repair is impossible or excessively burdensome, the CUSTOMER may request, at his choice, a reasonable price reduction or the termination of the contract.

After reporting the defect, the SELLER can offer the CUSTOMER the refund of the PRODUCT price within thirty (30) days from receipt of the returned PRODUCT and in return for the return of the PRODUCT by the CUSTOMER at the following address: Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia

In the case of used goods, the term of responsibility of the SELLER is one year. (Article 134 of the Italian Consumer Code).

It should be noted that this legal warranty of conformity applies regardless of the commercial warranty granted to the PRODUCTS.

Article 12.2. Warranty for hidden defects

The SELLER has the obligation to provide a warranty for the hidden defects of the PRODUCT sold that make it unsuitable for the intended use, or that reduce this use so much that the CUSTOMER would not have purchased it or would have paid a lower price if it had known. This warranty allows the CUSTOMER who can prove the existence of a hidden defect to choose between the remedies referred to in the previous article.

ARTICLE 13. RESPONSIBILITY

The responsibility of the SELLER can in no case be called into question for non-performance or negligent execution of the contractual obligations imputable to the CUSTOMER, in particular at the time of placing the order.

The SELLER cannot be held responsible, or considered as defaulting in accordance with these TERMS AND CONDITIONS, for any delay or non-compliance when the cause of the delay or default is due to a case of major force as defined by the jurisprudence of Italian Courts and Tribunals.

It is also specified that the SELLER does not control the websites that are directly or indirectly connected to the WEBSITE. As a consequence, all responsibility for the information published is excluded. Links to third-party websites are provided for information only and are not guaranteed as to their content.

ARTICLE 14. PERSONAL DATA

The SELLER collects the personal data of the CUSTOMERS on the WEBSITE, also through cookies. The CUSTOMER can disable cookies by following the instructions provided by the browser.

The data collected by the SELLER are used to process the orders placed on the WEBSITE, manage the CUSTOMER account, analyse the orders and, if the CUSTOMER has chosen this option, send communications for market studies, newsletters, promotional offers and / or information on special sales, unless the CUSTOMER no longer wishes to receive such communications from the SELLER.

The personal data provided by the CUSTOMER will be processed in compliance with EU Regulation 679/2016 (“GDPR”) and other current regulations in manner suitable to guarantee confidentiality and security, as specified in the specific section of the “Privacy Policy” WEBSITE pursuant to art. 13 of the GDPR.

CUSTOMERS may cancel their registration at any time by logging into their account or by clicking on the hyperlink specifically provided at the bottom of each offer received by e-mail.

The data may be communicated, in whole or in part, to the SELLER service providers who intervene in the execution of the order. For commercial purposes, the SELLER may transfer the names and contact details of their CUSTOMERS to their business partners, provided that they have given their consent at the time of registration on the WEBSITE.

The SELLER will specifically ask CUSTOMERS if they want their personal data to be disclosed. CUSTOMERS can change their mind at any time by contacting the SELLER. The SELLER can also ask their CUSTOMERS if they wish to receive commercial offers from their partners.

Pursuant to GDPR (from Article 15 et seq.) and as an interested party, the CUSTOMER has the right, at any time, to obtain confirmation of the existence or not of data concerning him / her, to know content and ‘origin, to verify the accuracy or request the integration, updating or correction, to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, or to oppose the processing of data for legitimate reasons. He may exercise these rights by sending an e-mail to: admin@miningpoolitalia.com or by sending a letter to Mining Pool Italia – Via Carlo V207 – 88100 Catanzaro – Italia. It is specified that the CUTOMER must prove his identity by scanning an identity document or by sending the SELLER a photocopy of his identify card.

ARTICLE 15. COMPLAINTS

Any written complaint from the CUSTOMER must be sent to the following address: Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia.

ARTICLE 16. INTELLECTUAL PROPERTY

All the visual and sound elements of the WEBSITE, including the basic technology used, are protected by copyright, trademark law and / or patents.

These elements are the exclusive property of the SELLER. Anyone who publishes a website and wishes to create a hypertext link to the WEBSITE must request in writing the authorization of the SELLER.

This authorization of the SELLER will in no case be definitively granted. The link must be removed at the request of the SELLER. Hypertext links to the WEBSITE are strictly forbidden using techniques such as framing or inserting hyperlinks (inline linking).

ARTICLE 17. VALIDITY OF TERMS AND CONDITIONS

Any change to the laws or regulations in force, or any decision of a competent court that invalidates one or more provisions of these TERMS AND CONDITIONS does not affect the validity of these TERMS AND CONDITIONS as a whole. Such modification or decision does not authorize in any case the CUSTOMER to disregard these TERMS AND CONDITIONS.

ARTICLE 18. CHANGE OF TERMS AND CONDITIONS

These TERMS AND CONDITIONS apply to all purchases made online on the WEBSITE, as long as the WEBSITE is available online.

The TERMS AND CONDITIONS have a specific date and can be modified and updated by the SELLER at any time. The applicable TERMS AND CONDITIONS are those in force at the time of order.

The modifications made to the TERMS AND CONDITIONS do not apply to the PRODUCTS already purchased.

ARTICLE 19. JURISDICTION AND APPLICABLE LAW

THESE TERMS AND CONDITIONS AND RELATIONSHIP BETWEEN THE CUSTOMER AND THE SELLER ARE GOVERNED BY ITALIAN LAW.

Any dispute that does not find a friendly solution will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located in the territory of the State; otherwise the competence will be exclusive of the forum of Catanzaro.

In any case, it is possible to optionally resort the procedures of mediation pursuant to D.lgs 28/2010, for the resolution of any disputes arising in the interpretation and execution of these TERMS AND CONDITIONS by accessing the following web site: https://webgate.ec.europa.eu/odr .

ANNEX 1

WITHDRAWAL POLICY

Right of withdrawal

The CUSTOMER has the right to withdraw, without giving any reason, by returning the PRODUCT to the SELLER.

To this end, the PRODUCT must be returned without undue delay and no later than fourteen (14) days after withdrawal decision has been communicated, unless the SELLER proposes to himself to collect the PRODUCT.

Term of withdrawal

In accordance with article 52, paragraph 2 of the Italian Consumer Code, the withdrawal period ends at the expiration of fourteen (14) days starting from the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.

In the event that the CUSTOMER has ordered multiple PRODUCTS through a single order which give rise to several DELIVERIES (or in the case of an order of a single PRODUCT delivered in different lots), the withdrawal deadline expires fourteen (14) days after the day in which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.

Notification of the right of withdrawal

To exercise his right of withdrawal and in accordance with Article 54 of the Italian Consumer Code, the CUSTOMER must notify his decision of withdrawal through an explicit declaration (for example, a letter sent by post or e-mail):
Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia or admin@miningpoolitalia.com.

The CUSTOMER can also us the form below:

WITHDRAWAL FORM
For the attention of (SELLER name)

SELLER e-mail address:

I hereby inform you of my withdrawal from the contract for the sale of the PRODUCT indicated below:
PRODUCT code
Invoice number:
Order number:
– Date ordered [________________]/date received [________________]
– Payment method used:
– Name of the CUSTOMER and possibly the beneficiary of the order:
– CUSTOMER address:
– DELIVERY address:

– Signature of the CUSTOMER (except in case of transmission by e-mail)

– Date

In order to comply with the withdrawal deadline, the CUSTOMER must transmit his communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal deadline.

Effects of withdrawal

In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse the entire sum paid including delivery costs (with the exception of any additional costs resulting from the choice by the CUSTOMER of a delivery method different from the delivery method standard proposed by the SELLER), without undue delay and in any case within fourteen (14) days from the day on which the SELLER has been informed of the CUSTOMER’s withdrawal. (Article 56 of the Italian Consumer Code).

The SELLER will proceed to reimbursement using the same payment method used by the CUSTOMER for the initial transaction, except of cryptocurrency payments. In case of a refund the funds are credited back to CUSTOMERS through PayPal, credit card or any other payment that the SELLER chooses. In any case, the reimbursement will not entail any cost for the CUSTOMER.

The SELLER is not required to reimburse the additional costs if the CUSTOMER has expressly opted for a more expensive delivery method that the standard delivery method proposed by the SELLER.

The SELLER can suspend the reimbursement until the moment he has received the good or, if earlier, until the moment the CUSTOMER proves to have returned the asset.

Return method

The CUSTOMER must return the goods to Mining Pool Italia – Via Carlo V 207 – 88100 Catanzaro – Italia, without undue delay and in any case within fourteen (14) days from the date on which he communicates his decision to withdraw from the contract.

The deadline is considered respected if the CUSTOMER returns the goods before the expiry of the period of fourteen (14) days.

Condition of the returned good

The PRODUCT must be returned according to the instructions of the SELLER, and in particular must include all the accessories supplied.

The CUSTOMER is only responsible for the diminution of the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CUSTOMER has the possibility to test the PRODUCT, but his / her responsibility can be called into question if he implements different types of manipulations.

Exclusions of the right of withdrawal

The right of withdrawal is excluded in the following cases:

The supply of goods or services whose price depends on the fluctuation in the financial market
The supply of tailor-made or clearly personalized goods
The supply of goods that, by their nature, are likely to deteriorate or expire rapidly
Provision of audio and video recordings or sealed computer software that have been opened after delivery
Newspapers, periodicals and magazines (with the exception of subscription contracts)
Provision of accommodation for non-residential purposes, transport of goods, car rental services, catering services or services relating to leisure activities where the contract provides for a specific date or period of performance
The supply of goods that by their nature are inseparably mixed with other goods
The supply of sealed goods that are not suitable to be returned for hygienic reasons and related to health protection and have been opened by the CUSTOMER after DELIVERY
The supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract of sale, whose DELIVERY can take place only after the expiration of 30 days and whose actual value depends on fluctuations on the market that cannot be controlled by the SELLER
The provision of digital content though non-material support if the execution began with the express agreement of the consumer and with his acceptance of the fact that in that case he would lose the right of withdrawal
Contracts concluded at a public auction
If the returned goods are without original packaging, if the PRODUCT is damaged, scratched or used, if the PRODUCT results with missing parts (e.g. Operating instructions, power cables, etc.) and therefore the PRODUCT cannot be sold

ANNEX 2
DELIVERY POLICY

DELIVERY Areas

The PRICE of the PRODUCTS on the WEBSITE are valid only in Italy and EU, for other Countries, VAT, Customs and delivery has to be calculated and has to be paid by the CUSTOMER.

The PRODUCTS are sent to the address or to the delivery addresses that the CUSTOMER has indicated during the order process.

Shipping terms

The terms for preparing an order and for issuing the invoice before shipping the PRODUCTS in stock are indicated in the WEBSITE. These terms do not include weekends and holidays.

The CUSTOMER will automatically receive an e-mail message when the PRODUCTS are shipped, provided that the e-mail address indicated on the registration form is correct.

Terms and DELIVERY Cost

During the order process, the SELLER indicates the CUSTOMER the terms and shipping possible solutions for the PRODUCTS purchased.

Shipping costs are calculated based on the delivery method. The amount of these costs will be borne by the CUSTOMER in addition to the price the PRODUCTS purchased.

The details of the terms and delivery costs are shown on the WEBSITE.

In the absence of indication or agreement on the delivery date, the SELLER shall deliver the PRODUCT without undue delay and in any case within thirty (30) days after the conclusion of the contract. (Article 61 of the Italian Consumer Code).

DELIVERY methods

The package will be delivered to the CUSTOMER upon signature and presentation of an identity document.

In his absence, the CUSTOMER will be left a notice to allow him to request the parcel at the delivery office or arrange another delivery.

DELIVERY problems

The CUSTOMER is informed of the delivery date set when he chooses the carrier, at the end of the online ordering process, before confirming the order.

We inform that deliveries will be made no later than thirty (30) days. Otherwise, the CUSTOMER must inform the SELLER to deliver within a reasonable time and in case of non-delivery within the period he will be able to withdraw from the contract.
The SELLER will refund the CUSTOMER, without undue delay after receiving the notice of withdrawal, the total amount paid for the PRODUCTS, including taxes and shipping costs, using the same payment method (but not in Cryptocurrencies) used by the CUSTOMER for the purchase of the PRODUCTS.

The SELLER is responsible until the DELIVERY of the PRODUCT to the CUSTOMER. Please note that the CUSTOMER has a period of three (3) days to notify the carrier of the breakdowns or partial losses claimed at the time of delivery.